Doorsanchar has expertise in the following fields:
The success of your business demands that your network
equipment be installed properly and function continuously. When
problems occur, they must be diagnosed and resolved quickly. That's why
doorsanchar, has developed a service support program to meet your specific
Any high technology equipment has certain features that may cause
inconvenience in the client's business processes or even completely
stop all operations. Due to this, doorsanchar offers different services and
yearly maintenance packs in addition to standard warranty services.
The Service Center helps its clients in maintenance of network
components and peripherals, local and wide area networks, and telephony
Service and maintenance is understood as consultations and
efforts by personnel of the Service Center aimed at keeping the
Client's informational network in good condition and improving its
Keeping in mind that different equipment has different impact on the
Client's business and requires certain technical maintenance, Step
Logic offers the following yearly Service Packs to its clients:
Customer - Telephone Technical Support
The telephone technical support service is complimentary and provides
our customers with basic access for product related questions. It
provides answers/help with straightforward technical questions relative
Systems supplied such as:
- Identifying appropriate product/services
- General product questions relative to basic operation
- Basic problem determination for a specific product
- Support for general technical product questions.
Web Based Support
We commit to provide effective & efficient support of all our
installation so as to meet 7X24 hours of service support with four
hours response time.
For this a complaint can be logged on the Support Section. We provide a system of registering a complaint on line & the complainant will be issued a ticket number.
Or Mail to Our Engineer at Support@doorsanchar.net or our online e-mail form
We support our various installations through our support & resident Engineers.